Testing

Reset device

During implementation, installing different profiles on one device can be necessary. As the default behavior of the SDK is to offer the same profile on a device for reinstallation, the test device needs to be reset to issue a new profile.

With the first call of the "load" function of the Gigastore SDK, a token is stored in the SharedPreferences of your app to identify this device. To reset this device (and receive a new profile) you need to reset the SharedPreferences of your app. Please refer to the Android developer documentation on how to reset the SharedPreferences.

Installing returns Error 2600

If you experience error 2600 on your Android device during Install eSIM, it means the operating system does not allow direct installation. In this case, please check:

• the device is not SIM-locked

• your app is signed

• the SHA1 of the certificate used for signing is the same that was provided to DENT

Installing returns "The device could not be verified"

If you experience this error on your Android device during Install eSIM, it means the DENT server does not allow direct installation for this device. In this case, please check based on the error message:

• "Remote Verification failed": Your activation webhook failed. Please make sure your server returns status code 200 and "SUCCESS"

• Device ID mismatch: Your device was registered for another SDK key. Please make sure to reset your device after changing the SDK key.